BSA Refund Policy

1. General Policy

At BSA, we reserve staff, facilities, and resources based on player registration. Once registrations are finalized, we incur costs regardless of participation. Therefore, our policy is designed to be firm on deadlines to ensure fair operation for all members.

2. Refund Requests Timeline

More than 2 Weeks Prior to Season/Program Start: A refund may be requested.

Less than 2 Weeks Prior to Season/Program Start: No refunds will be granted.

Once Program Starts: No refunds, credits, or proration of fees will be provided for any reason, including illness, injury, or moving.

3. Club Fees & Uniforms (Non-Refundable)

All Club Fees, registration fees, uniform fees, and apparel fees are non-refundable at any time, including if a player quits, is dismissed for cause, or the season is interrupted by circumstances outside our control (e.g., severe weather).

4. Administrative Fee

All approved refunds are subject to a mandatory $25.00 administrative fee per registration to cover transaction and processing costs.

5. How to Request a Refund

Refund requests must be submitted in writing via email to registrar@bsasoccer.org and must include the player's name, program, and reason for withdrawal. Submission of a request does not guarantee approval.

6. Exceptions

Exceptions to this policy may only be made for extreme circumstances, such as a documented medical condition preventing participation (signed by a physician) or relocation out of the area (>50 miles), subject to board approval. If approved, refunds may be issued as an account credit rather than a cash refund.

7. Program Cancellation by BSA

If a program is canceled by the organization due to low enrollment or other operational issues, a full refund will be issued.